Together with thredUP, we’re making it easy to give your quality preloved clothes the best possible chance at a second life. Let’s keep wearable garments where they belong—in use and out of landfill.

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Turn your clothes into Cuyana shopping credit

1

Start Here

Already have a thredUP Clean Out Kit? Activate it here or print a free shipping label to use on any box.

2

Fill Any Box

Drop in gently used women’s and kids’ items from any brand and send your box to thredUP via USPS or FedEx.

3

Get Cuyana Credit*

Earn Cuyana credit for eligible items that sell in the listing window. See payout timeline.

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Bonus! For a limited time, earn an extra 15% in Cuyana shopping credit.

The ultimate reselling guide

Must-read quality checklist

Please check every single item before packing!

  • quality acceptance icon

    Ensure that you ONLY send clean and freshly laundered items

  • quality acceptance icon

    Check hidden spots for wear and tear: behind the neck, under the arms, crotch area

  • quality acceptance icon

    Remove all personal items from pockets and handbags

In-demand designer items that are in good but not excellent condition might be accepted, but they MUST be clean and freshly laundered

What we can’t resell

Quality is the #1 reason items are not accepted for resale.

  • what we can't resell icon

    Items with wear and tear

    No pilling, fading, shrinkage, stains, odors

  • what we can't resell icon

    Damaged or altered items

    No rips, holes, missing parts, broken zippers, altered hems, missing labels

  • what we can't resell icon

    Banned categories

    No men’s, PJs, intimates, jewelry, formal gowns, non-apparel items, counterfeit items

  • what we can't resell icon

    Items that don’t have a size

    Accessories are an exception, as are some highly sought-after brands like Lululemon

Payout examples

For eligible brands, payouts are 3%-80% of the sell price. Some value brands are ineligible. See payout percentages.

Bonus! For a limited time, earn an extra 15% in Cuyana shopping credit.

Brand Estimated EarningsWith Bonus Credit
Old Navy Dress
$0
Why?
$0

Gap Jeans

16% of sell price

$3.52
$4.05

J.Crew Sweater

21% of sell price

$6.71
$7.72

Reformation Dress

49% of sell price

$40.34
$46.39

Céline Bag

80% of sell price

$332.79
$382.71

FAQ

Send in popular brands our thrifters know and love. Ensure items are in excellent condition. Only send clean and freshly laundered items. Don’t send items from our banned categories list: men’s, PJs, intimates, jewelry, formal gowns, non-apparel items, counterfeit items.

Please see our complete list of ineligible brands here.

Visit the Clean Out tracker for details about your kit.

Ready to clear the closet clutter?

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Have questions? View our FAQs or email us at cuyana@thredup.com.