Together with ThredUp, we’re making it easy to give your quality preloved clothes the best possible chance at a second life. Let’s keep wearable garments where they belong—in use and out of landfill.
Turn your clothes into Cuyana shopping credit
1
Start Here
Already have a ThredUp Clean Out Kit? Activate it here or print a free shipping label to use on any box.
2
Fill Any Box
Drop in quality pre-loved items from any brand. Please check your shipping label for drop-off location: UPS or FedEx/USPS.
3
Get Cuyana Credit*
Earn Cuyana credit for eligible items that sell in the listing window. See payout timeline.
Bonus! For a limited time, earn an extra 15% in Cuyana shopping credit.
The ultimate reselling guide
Must-read quality checklist
Please check every single item before packing!
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Ensure that you ONLY send clean and freshly laundered items
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Check hidden spots for wear and tear: behind the neck, under the arms, crotch area
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Remove all personal items from pockets and handbags
In-demand designer items that are in good but not excellent condition might be accepted, but they MUST be clean and freshly laundered
What we can’t resell
Quality is the #1 reason items are not accepted for resale.
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Items with wear and tear
No pilling, fading, shrinkage, stains, odors
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Damaged or altered items
No rips, holes, missing parts, broken zippers, altered hems, missing labels
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Banned categories
No men’s, PJs, intimates, jewelry, formal gowns, non-apparel items, counterfeit items
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Items that don’t have a size
Accessories are an exception, as are some highly sought-after brands like Lululemon
Payout examples
For eligible brands, payouts are 3%-80% of the sell price. Some value brands are ineligible. See payout percentages.
Bonus! For a limited time, earn an extra 15% in Cuyana shopping credit.
| Brand | Estimated Earnings | With Bonus Credit |
|---|---|---|
|
Old Navy Dress
|
$0
Why?
|
$0
|
|
Gap Jeans 16% of sell price |
$3.52
|
$4.05
|
|
J.Crew Sweater 21% of sell price |
$6.71
|
$7.72
|
|
Reformation Dress 49% of sell price |
$40.34
|
$46.39
|
|
Céline Bag 80% of sell price |
$332.79
|
$382.71
|
FAQ
Send in popular brands our thrifters know and love. Ensure items are in excellent condition. Only send clean and freshly laundered items. Don’t send items from our banned categories list: men’s, PJs, intimates, jewelry, formal gowns, non-apparel items, counterfeit items.
Please see our complete list of ineligible brands here.
Visit the Clean Out tracker for details about your kit.
View our complete FAQs or email us at cuyana@thredup.com.
Ready to clear the closet clutter?
Have questions? View our FAQs or email us at cuyana@thredup.com.
*Cuyana credit is based on the total items sold per kit within a 45-day consignment window. Once that window has passed, please allow up to 4 weeks for Cuyana credit to be sent in the form of an e-gift card to the email address associated with your ThredUp kit.